AuditMetrix

Audit, Inspection & Certification

Solutions for the Enterprise

AuditMetrix™ (AMX) is a suite of cloud and mobile applications designed for large-scale Audit, Inspection and Certification programs.

It provides full lifecycle management, from operations to field-execution, and supports the most complex operating environments.

Take Control Of Your Auditing Programs

Ensure Compliance, Reduce Risk

FIELD TESTED, MARKET-PROVEN

More than three-million audits and inspections are conducted every year on AuditMetrix™.

SCALES-TO-FIT

Designed for large-scale audit and inspection companies, AuditMetrix™ easily scales up or down to meet the needs of internal, departmental, second-party and third-party compliance programs.

DEPENDABLE & FLEXIBLE

Cloud and mobile applications that are built-for-change, designed to work the way you do business – delivered on a powerful platform that’s scalable, resilient, adaptable and secure.

Content Management | AuditMetrix™

Manage Policy & Audit Content

Behind every large audit and inspection program there’s a complex web of critical content to manage. AuditMetrix™ delivers a powerful Content Management System with specialized capabilities for authoring and managing Audit Forms, Brand Standards, Policies & Procedures. It supports dynamic relationships between audit forms and policy content, to ensure the integrity of your content and reduce administrative overhead; flexible workflow facilitates collaboration while enforcing internal content review protocols.

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Author content

Build Forms

Manage Change

Content Management

Consolidate & streamline content

  • Centralized repository for brand standards, policies, procedures and tests
  • Easily integrates with corporate employee training systems and media
  • Supports versioning, categorization and permissioning

Rich, intelligent & connected

  • Content authoring tools with rich text, attachments and media
  • Build unlimited audits, assessments, inspections and checklists
  • Dynamic content linking and metadata and key-word tagging

Controlled & managed for peace-of-mind

  • Flexible Security – model your organization’s hierarchy
  • Workflow-enabled authoring, reviews and distribution
  • Controlled distribution to customers and partners

Program Management | AuditMetrix™

Build & Manage Programs

AuditMetrix™ provides the operational tools to deliver audit, inspection and certification programs, with precision and efficiency. Configure and manage complex recurring services, with specialized capabilities designed for operating large-scale programs.

Build Programs

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Define Protocols

Manage Workflow

Program Management

Programs designed for how you operate

  • Define custom services with service-specific settings
  • Supports service versions for program changes over time
  • Service-level pricing and terms supports accounting and invoicing

Set your team up for success

  • Set announcement protocols and auditor instructions
  • Define auditor qualifications and required certifications
  • Configure pre and post audit documents and workflows

Tailored for your business processes

  • Service-specific Corrective and Preventive Action and review processes
  • Line item and observational repeat detection
  • 20+ scoring options and 10 risk levels

Scheduling & Assignment | AuditMetrix™

Schedule & Assign Services

Robust and coordinated operational systems ensure that the right people deliver the right service, at the right time. AuditMetrix™ provides a suite of tools with specialized capabilities for each phase of operations, designed to work in concert to provide an efficient and coordinated program.

Smart Scheduling

Route Optimization

Shared Calendars

Scheduling & Assignment

Complex planning & scheduling made easy

  • Supports periodic and batch scheduling
  • Scheduling windows provide flexibility and optimal route planning
  • Automated scheduling of re-audits based on business rules
  • Blackout dates and times set by service and location
  • Automatic assignment by service and auditor qualifications

Optimized routes save time & money

  • Calculate “expected audit time” and “predictive travel time”
  • Auto-generate “lowest cost” schedules and routes
  • Google Maps™ integration to calculate waypoints and directions

Shared Calendars keep everyone informed

  • Individual auditor calendars track availability
  • Master calendars roll-up to provide program-level schedules
  • Calendars by client, service and organizational hierarchy

Audits, Inspections & Certifications | AuditMetrix™

An Expert System For Audits & Inspections

AuditMetrix™ is the most advanced audit, inspection and certification tool in the market, designed and built for professional auditors in high-volume, complex environments. Reduce variability, accelerate training and improve accuracy with unique capabilities like conditional questions and branching logic. Improve efficiency through automation of findings, notes and recommended corrective actions.

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Intelligent Forms

Device Integration

Mobile

Audits & Inspections

Intelligent Forms make every Auditor an expert

  • Conditional questions with unlimited branching logic
  • Auto-generated findings integrated with a powerful rules-engine
  • Identify systemic issues with automated repeat detection
  • Integration with Brand Standards, Policies & Procedures
  • Addendums and attachments

Audit with precision and efficiency

  • Built-in auditor instructions and customer protocols
  • Conversions of weights, measures and dates
  • Auto-generated findings & notes
  • Timer controls and photography
  • Sensor device integration
  • Recommended Corrective Actions

Anywhere, on any device

  • Internet not required – full offline capabilities
  • Windows™, Android™ and iOS™ supported

Corrective Actions | AuditMetrix™

Closed-Loop Corrective & Preventive Actions

Your audit, inspection and certification programs demand action. AuditMetrix™ helps your team stay focused on the most important issues, while ensuring that nothing “falls through the cracks”. Rules-driven workflow drives priority, communications and escalations to ensure closed-loop resolution.

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Workflow & Escalations

Alerts & Notifications

Mobile Optimized

CORRECTIVE & PREVENTIVE ACTIONS

Focus on what matters most

  • Configurable rules define risk, criticality and process
  • Repeat detection identifies systemic problems
  • Many-to-many relationships between findings and Corrective Actions

Leverage technology to drive action

  • Automated creation of Corrective and Preventive Action Plans
  • Provide recommended course of actions for consistency and efficiency
  • Workflow-driven review and approval process

Keep everyone informed

  • Rules-based alerts, tasks, notifications and escalations
  • One-click mobile access from any device

Master Data Management | AuditMetrix™

Comprehensive Record Management

AuditMetrix™ provides centralized record management for employees, customers, partners, locations, facilities and contacts. Custom attributes can be added to any record through a simple administrative interface; robust change management and granular permissions ensure the integrity of your data. It’s an enterprise solution, built to provide a master system-of-record in mission-critical environments. Say goodbye to spreadsheets, data silos and incomplete records – AMX has everything you need to operate your programs with confidence.

Accounts & Locations

User Management

Organizational Hierarchy

Master Data Management

Comprehensive record management

  • Master record for accounts, locations, facilities and contacts
  • Centralized program and service details
  • Document repository with change control

Accurate & automated

  • Easy integration with corporate directories, accounting, and general ledger systems
  • Supports multiple Single Sign-On (SSO) standards
  • Supports real-time and batch data feeds

Flexible data model to fit your business

  • Data and security model can adapt to support any corporate reporting structure
  • Unlimited custom user and location attributes
  • Configurable user roles and permissions

Reporting & Insights | AuditMetrix™

Powerful Insights, Actionable Intelligence

AuditMetrix™ provides actionable intelligence for every level of your organization. Data-visualizations and KPI’s provide program status, and Business Intelligence (BI) delivers deep insights across all of your audit and inspection programs.

Dashboards & KPI's

Performance Reporting

Data Integration

Reporting & Insights

Status at your fingertips

  • KPI’s across all audit and inspection programs
  • Program-level and Service-level status
  • Corrective and Preventive Action Plan completion status

Program-level analysis & insights

  • Top issues ranked by frequency and risk
  • Multi-period trends with line-item detail
  • Findings and Repeat-Findings
  • Root Cause Analysis
  • Re-audit comparison
  • Auditor consistency and accuracy

Enrich through integration

  • Integrate external data for correlations and deeper insights
  • Export refreshable web-queries to Microsoft Excel
  • Automatic integration with CMX Business Intelligence
  • Export to third-party BI and Big Data platforms
  • Robust APIs and Web Services for real-time integration

Customer Success Stories

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